Hi! It's nice to meet you.

I am an innovative project and team leader, thinker, strategist and learner with a 15+ year track record of building and scaling nationally recognized, market-informed and learner-centered programs across education, enterprise and nonprofit sectors.

I have experience administering cohort-based professional development programs, managing participant selection, coordinating with university partners and tracking program outcomes. I'm adept at building and leading cross-functional teams, instructional design, working with and consulting on ethical + effective AI use in education settings, participant-driven co-design, qualitative and quantitative research methods and adult learning principles.

I have the expertise to gather and translate insights into program + product strategy, skills-based micro-credentials, scalable professional learning engagements, learner-facing course materials and more. My superpower is my ability to guide others to create delightful, accessible, equity-centered solutions that drive lasting organizational transformation.

Portfolio Management
Project Management
Grants Management
Strategic Planning
Budgeting
Coaching + Team Development

Qualitative + Quantitative Research Methods
Needs Assessment
Surveys + Focus Groups
Curriculum design
Performance Metrics
Data-Driven Evaluation

Proposal development
Strategic communications
Partner engagement
Relationship management
Equity-focused + collaborative community convening

AI Integration
Canvas LMS
Asana, Jira, Monday
Agile and Waterfall PM Methodologies
Salesforce CRM
Dashboards and Reports

Core Skills

At Digital Promise...

300%

Growth in new partners

900%

Year over year increase in total micro-credential development projects

20+

New micro-credential assessors selected and onboarded to increase assessment capacity

At Ohio State...

150+

Affordable Learning grants projects awarded and managed

$30 M+

Direct savings on student course materials

Free + open courses developed for use in over 80 institutions through the Ohio Open Ed Collaborative

Digital Promise

Jan 2024 - Dec 2025

Program and Partnerships Manager, Credentials, Remote

Led the competency-based micro-credential program, focused on skill-building, equity, and access and serving K-20 educators, workforce learners, and youth across global regions.

Guided partners to deliver projects in scope and on time using the competency-based micro-credential development framework
Surfaced key organizational and learner challenges through needs assessment and action plans
Captured and elevated insights gained from learner pilots and partner engagements to identify trends, surface partner needs, and shape future planning
Proactively redesigned partnership and program strategies to increase efficiencies, improve product/partner fit, and expand learner audiences
Introduced new services and pricing models, generating 300% growth in new partners and a 900% increase in total projects
Managed 1 direct report and many cross-functional, project-based team members, facilitating team alignment and effectiveness
Developed training deliverables and learner toolkits, including presentations, executive summaries, blog posts, courses, and micro-credentials
Built and managed a network of 20+ assessors, strengthening capacity for high-quality, competency-based assessments

Smart Columbus

Mar 2023 - Jan 2024

Director, Digital Inclusion, Columbus, OH

Directed a portfolio of initiatives addressing the digital divide among youth, families, and underserved communities across Central Ohio.

Developed and implemented a regional digital inclusion strategy with state, nonprofit, K-12 and higher-education leaders, designing accessible experiences that expanded digital literacy, broadband and device access for underserved families
Led a cross-functional team developing workforce training programs related to digital skills, device access, and connectivity for youth and adults in Central Ohio
Built and maintained relationships with current and prospective partners through regular communication and coalition-building activities
Built evaluation frameworks, OKRs, and performance metrics to track outcomes

The Ohio State University

Sep 2012 - Mar 2023

Associate Director, Affordability & Access, Columbus, OH

Led institution-wide initiative focused on access, equity, and student success.

Developed and managed a faculty grant program, serving 150+ faculty grantees, impacting 250,000+ students and generating $30M+ in savings through textbook affordability programs
Managed a team of 4, with an inclusive, results-driven culture
Streamlined project workflows and delivered all grant program milestones on schedule
Launched and managed faculty authoring cohorts, workshops, and curriculum resources delivered through Canvas LMS and job aids to enhance digital literacy and improve learner experience
Designed transparency dashboards, reports, and communication campaigns to increase student and faculty engagement
Managed all aspects of the program, including initial proposal development, hiring, annual strategic planning and budgeting
Worked with vendors and campus and regional stakeholders to launch a university-wide inclusive access program (CarmenBooks) benefiting thousands of students annually
Secured $1.2M state grant to create 22 co-developed open courses, collaborating with 80+ higher education institutions, the Ohio Association of Community Colleges and educators statewide

Cardinal Health

Mar 2006 - Sep 2012

Instructional Designer & eLearning Developer, Dublin, OH

Developed leadership and employee development training programs for independent retail sales force.

Conducted needs analyses, created curricula, and collaborated with cross-functional stakeholders to improve performance and learning outcomes
Utilized eLearning development tools and learning management systems to design and deliver high-quality just-in-time professional development

Service

Digital Promise AI Workforce Development Working Group, 2025
1EdTech AI-Generated Content Working Group, 2025
Ohio Open Education Steering Committee, 2018 - 2023
Unizin Affordable Content Committee, 2018 – 2023
Open Education Network Steering Committee, 2016 - 2018

Education

The University of Georgia

Bachelor of Journalism